Hi All,
We are using records management from SRM 7.04 to ECC 6.0 and created purchase order in SRM for which I am expecting a record need to create in ECC but I am getting below errors in ECC system and the record has not been created in ECC system.
1) Error during Records Management update for SRM/EBP element Object ID: 4800067706 Logical System: SRM100CLNT Processing mode: CREATE
2) Could not add elements to record
3) Could not set attributes for record 4800067706 5A4B47EBE3583A50E10000000A0C0B4A SRM100
4) Could not update POID relationship directory
Kindly check and inform why this error is coming.
Regards,
Sandeep
Sandeep,
it looks like necessary and proper customization on ECC6.0 side hasn't taken place. It appears, that Case, which should be created in ECC system, doesn't have respective elements in the record and has no information about which attributes should be imported.
But also the problem can be in a user's authorizations. What user creates the Case in ECC system? Is it a non-dialogue one (like WF_BATCH)? Maybe this user has insufficient authorizations in ECC system.
Best wishes,
Anton