Skip to Content
author's profile photo Former Member
Former Member

BPC 5.1 after install of SP3 can no longer install BPC for Office

After installing the service pack 3 for 5.1 we are unable to install BPC for Office on a user's computer. Is this a bug in the new service pack? It appears to be as this worked just before installing SP3.

Has anyone else installed the new service pack? If so, do you find this to be the case as well?

Thanks

Jean

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Posted on Apr 30, 2008 at 12:14 AM

    Hi Jean,

    I have installed 5.1 Sp03 several times without any problem. I uninstalled the older client and reinstalled the SP03 version through the Software Center.

    What error are you getting? Also, do you have any obstacle like firewall or content filtering between the app/web server and the clients?

    Regards,

    Bruno Ranchy

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Apr 30, 2008 at 09:09 AM

    Hello Jean,

    Could you please inform us if this user was using SAP BPC before on his laptop ?

    Using a Windows Administrative account, i recommend to uninstall the previous BPC client and reinstall the new one from

    the web browser pointing to the SAP BPC Server.

    Also, please rename these folders after BPC removal :

    - OutlookSoft located in User's My Documents

    - BPC located in c:\Program files

    Please keep us updated about the results.

    Regards,

    Jean

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      We are also having an issue since we installed SP3. Folks are okay if they previously had the client installed but any new installs will not work. On citrix after sp3 and trying to get the client installed we are getting another message saying Error on uncompressing file> Error: Class does not support automation or does not support expect interface. On regular desktops it doesn't finish.

  • author's profile photo Former Member
    Former Member
    Posted on Apr 30, 2008 at 03:27 PM

    This was an issue with with the client missing .Net Framework 1.1

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.