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Hi All,

I am using RSWUWFMLEC to forward workitem to user in their MS outlook.

User is getting mail in HTML format with three link namely

1.Log on

2.Approve by mail

3. Reject by mail

when user is trying to approve it by clicking Approve by mail, MS outlook will try to reply to mail id which is maintained for WF-BATCH user. In this i am getting delivery failure message. Even if i try to maintain the mail id in outlook how the communication will happen between exchange server and SAP SRM server?

Report which evalutes these mail is RBBP_OFFLINE_EVAL which basically reads mail from SAP inbox. how to forward mails from outlook to SAP Inbox?

Please help.



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1 Answer

  • Posted on Apr 29, 2008 at 11:12 AM


    For SMTP delivery failure, please check the mail gateway setting in your network.

    It looks email address is correct but the mail gateway is not passing mail to SRM server.


    Please create your user in SRM and maintain email address. Test sending a mail from outlook.



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