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SAP Analytics Cloud BW connection error in other language than EN


We are having an issue on a POC that we established both BW and SQL Server connections successfully. However, language key in the BW connection parameters (Which is a mandatory field) “TR” causes the following error:

"Failed to call SAP Analytics Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, configured correctly, and is reachable from the SAP HANA Cloud Connector. " We checked that the agent is working fine and has no problems with the SQL or BW connection whose language key is set to “EN”.

The only clear and meaningful data is on the TR side, so the customer insists on TR language option on the BW side justifiably. Can you please share some ideas of how to troubleshoot this issue?

Thank you in advance!

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1 Answer

  • Best Answer
    Jan 10, 2018 at 10:22 AM

    Hello - I don't see where language TR (assuming it is Turkey) is supported - see the SAP FAQ:

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