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SAP C4C Service Request Subsequent Item

Jan 10 at 01:49 PM

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Former Member

Hi,

How can we add a Subsequent Item based on Processing Type of an Item we add using list modification structure on a Service Request using ABSL?

On Service Request Item we only have an action to add Child Item, Instead of Child Item have to add another Item node with different Processing type, is it possible ?

Regards,

Pradeep

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1 Answer

Webster Cui
Jan 11 at 12:31 AM
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Hello Pradeep,

I suppose you are trying to add another item to the service request transaction.

From CRM 7.0 view, it could be done manually or by action.

From C4C view, about ABSL, let both of us look forward update from C4C expert.

Regards,
Webster

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