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Former Member

Solution Manager.

Hi SolMan Experts,

I am working in an SAP implementation project, which is in its project planning phase.

Since i am new to Solman ,i have few things in my mind to clear.

  • How is Solman used while Implementation ?

  • Can Solman store multiple project docs centrally in 1 server ? Can it have a link to other SAP

systems ?

  • In post-implementation support activity ,can we log problems in Solman for getting solutions

directly from SAP support ? If yes then how it is done ?

  • Can we apply new patches directly from SAP market place into multiple SAP systems linked to

SolMan?

Thank your for your answers.

These will help me while using SolMan in our project.

Thanks and Regards,

Umesh Karane.

Mobile - 98196 25133.

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1 Answer

  • Best Answer
    Apr 28, 2008 at 06:51 AM

    Hi Umesh,

    • How is Solman used while Implementation ?*

    During implementation you can use projects to manage your implementation.

    solar_project_admin -> To create projects

    You can use it build blueprint of the project and basing on the blue print you can configure the target system.

    SOLAR01 - Blue printing SOLAR02 - Configuration.

    for more information please check http://help.sap.com/saphelp_sm40/helpdata/en/9a/90b441b60e3331e10000000a155106/content.htm

    Once the blueprint is in place you can configure Business Process Monitoring later on this blue print during support.

    • Can Solman store multiple project docs centrally in 1 server ?*

    You can store all the documentation you create during blue printing in solution manager under project documentation.

    Can it have a link to other SAP

    It can connect to target system which is to be configured ( After configuring some RFCs) .

    If this doesnot answer your question please explain what you are looking for ?

    • In post-implementation support activity ,can we log problems in Solman for getting solutions*

    directly from SAP support ? If yes then how it is done ?

    The support messages raised in satellite systems will be created in Solution manager once you configure support desk and there is automated workflow through which you can send messages to SAP and you can get the replies of SAP in solution manager itself.

    for more info please look at http://help.sap.com/saphelp_sm40/helpdata/en/ff/6ea7a870ac469ea54cedd12666cc5d/content.htm

    Can we apply new patches directly from SAP market place into multiple SAP systems linked to

    Now you can only download the Support packs once you approve them through Maintenance Optimizer. After approving you still need to download through Download manager and apply them in systems. It is not handled by solution manager.

    you can appy notes through SNOTE in all system through solutioin manager. You need to select the system where you want to apply from solution manager itself and it will apply that note in that system.

    The complete documentation of Solution Manager 4.0 can be accessed at http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm

    regards

    Mrutyunjay

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    • Former Member Former Member

      Hi Umesh,

      Even at the risk of sounding impolite, may I suggest you to first have a look at online help, get acquainted with some preliminary details about SolMan.

      http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm

      Even if there is acute time pressure, unfortunately, there is no shorter way; Even SAP's course SMI 310 that explains SolMan use for Implementation, takes 3 full days.

      The reason I am suggesting this is because from one of your questions, it seems like your expectations of what SolMan is capable of doing, is on a different trajectory.

      This forum is even more useful if you have sorted the basics right and have more specific questions, like 2.

      Well having said this, I'll attempt answering your questions - not sure if this alone will suffice your needs though:

      1) What kind of blueprint docs can solman build ? Can it be used to build process flow diagram eg for Billing process , could it be used to prepare key decisions list eg. can sales orders have different ship-to partners at the line item level,etc...

      When you load documents into SolMan, against the Blueprint Structure, you have the option to select some of them as 'Blueprint relevant'. The Blueprint generated by SolMan is in effect, aggregation of all such documents that have been uploaded by you, subject to selection criteria.

      Yes, SolMan dynamically builds a Graphic covering all Process Steps and Logical Components you have listed in Blueprint.

      In terms of utility of the Graphic - it's very basic and not ideally suited for building 'decision' points etc. If you use Visio or PPT format, you may as well construct your more detailed process flows at that level and load into SolMan. There are some 'free components' you can add to the Graphic and spice it up. But, it mays till fall short of the ease and flexibility you may enjoy in standalone tools

      2) Are SAP R/3 systems called as Satellite systems for Solman ? can the docs for different locations be centrally stored in Solman and the accessed by other SAP systems?

      Yes. The SAP R/3 systems are called Satellite systems for SolMan. Not just that, any system (be it SAP or Non-SAP) that constitute the system landscape can be called Satellite systems.

      The docs you store in SolMan are to be viewed from SolMan or via web browser ( e.g. via eLearning Maps being published to trainees), but these documens are not meant to be 'accessed' by other SAP systems. The user keen to see the documents are usually expected to have a log on to SolMan and view them there.

      Best regards,

      Srini