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Problem with confirmation

Hi all, I am working in SRM 4.0 and I have a shopping cart that when it is approved, PO was created.....

In this moment I need to create a confirmation, but I go to web transaction Confirm Good/Service, search by PO, the system shows PO to do the confirmation and when I click on Create Confirmation button, the system doesn´t do nothing....

I go to transaction BBPCF02 on GUI, do same process that I did on web transaction and the system doesn´t do nothing too... I go to transaction SU53 and all authorizations are OK

I check roles and the user has EMPLOYEE role....

What can I do?

Thanks in advance

Rosa

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 25, 2008 at 03:16 PM

    Hi,

    Make sure the Vendor business partner "Indicator:GR Conf.Expectd" set. Create a new PO and check the confirmation or change the PO on item details -> folllow on document to check "GR" check box.

    Hope this helps.

    FYI... check the BP in manage business partner data.

    Cheers, Renga

    **Award points for helpfull answers**

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  • Posted on Apr 25, 2008 at 03:23 PM

    Look for dumps. Did you maintained number range for confirmations?

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  • Posted on Apr 30, 2008 at 09:12 AM

    Hi, the problem was in user authorizations that connect SRM with R/3, this user need to be SAP ALL and other department in my office changed this authorizations....

    Thanks for you replies

    Problem was solved.

    Rosa

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