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Jan 05, 2018 at 01:50 PM

No entry found in SM12 but still Sales order is locked

1215 Views Last edit Jan 05, 2018 at 01:54 PM 2 rev

The application log in VA03 -Returns Overview screen displays the below error

The sales order 500046 is currently being processed by user PP1_APPLUSER

We checked SM12 but there is no lock entry for the mentioned user.

The user is a background user used for interfaces.

In SM04 the previous sessions for the user are not getting cleared.

Attachments

sm04.png (93.5 kB)
va03.png (99.4 kB)