Extended Notifications - SWNCONFIG Subscription Settings

[Former Member]

In configuring the subscription settings I want to include 2 inbox links in the message: 1 link to the Workplace Inbox and 1 link to the UWL since some users do not have SAPGUI installed. I used the SHOW_INBOX_AS parameter and created 2 entries using the index column for uniqueness. 1 entry was set with a value of LINK1 and the other with LINK2. I exepected to see 2 links in the message but only found 1.

Am I wrong in my assumption that this could be done in this manner? If so, how else would this be done?

[Former Member · Accepted solution]

Hello,

Did you use index in the subscription settings.

And in the general settings, you have to maintain WD_HOST and WG_HOST for both WebDynpro and HTML SAP Gui application.

Please check this out and let me know if it works.

Best Regards,

Saujanya

[Former Member · Accepted solution]

Hello Saujanya,

Yes, I did use the index in the subscription settings and mainatained the general settings as well and it still only creates the message with 1 link.

Regards,

Bob

[Former Member · Accepted solution]

Hello,

Can you tell me which link is missing? is it the Inbox or the link to Webdynpro ?

Best Regards,

Saujanya

[Former Member · Accepted solution]

Hello,

Here are my settings and the results:

Subscriptions:

SHOW_ACTION_EXECUTE_AS, index 0, Value LINK2

SHOW_ACTION_EXECUTE_AS, index 1, Value LINK1

SHOW_INBOX_AS, Index 0, Value LINK1

SHOW_INBOX_AS, Index 1, Value LINK2

The links that end up in the message for both SHOW_ACTION_EXECUTE_AS and SHOW_INBOX_AS are the links defined by Index 1. Index 0 is ignored.

Regards,

Bob

[Former Member · Accepted solution]

Hello,

Use index 1 and 2 instead of 0 and 1 in the subscription settings.

Best Regards,

Saujanya

[Former Member · Accepted solution]

Hello Saujanya,

I tried with the index settings of 1 and 2 and that did not work.

Regards,

Bob

[Former Member · Accepted solution]

Hello,

I tried this and found out that

Unfortunately this does not support two links for the workitem execution or display.

If it is very important for you to have two links, it may be possible by creating own handler classes. I think you would have to create an own notification class (interhited from CL_SWN_NOTIF_WORKFLOW) and an own BSP application (copy of SWN_MESSAGE1). The class and the BSP application would have to be customized in SWNCONFIG (new category, new message templates). In principle I think this should work, but I didn't look at the coding in detail. I'm not able to guarantee it. But you could try it out.

But if it is not so important to have two links, this is probably too much effort.

Hope this helps.

Best Regards,

Saujanya

[Former Member · Accepted solution]

Hi Saujanya,

Thank you very much for that suggestion. I do agree with you that the effort is not worth the reward so will probably just use LINK1 and present the user with the Webgui. I am surpised that this is not supported as it would give the different users the flexibility to choose the interface they are comfortable with and it seems as though it would not require much development effort on behalf of SAP.

Anyway, thanks again for taking the time to offer your input.

Regards,

Bob

[Former Member]

Hi Saujanya,

I configured all swnconfig and mail is triggering but In my system not have web dynpro. when i click on link in mail its opening webpage and its not working. how can i  add gui attachments in mail.so that will open sap gui inbox

Thanks

Raghavender