Hi,
My requirement is that, I have to send an acknowledgement email to the caller, when a notification is created using transaction IW21, and also do some follow up actions like release the tasks and create a subsequent M1 notification.
All the exits and BAdIs (including NOTIF_EVENT_SAVE and NOTIF_EVENT_POST and all exits in FG XQQM, IQS0, IQS1) that I have found are called before the COMMIT to database happens, hence I cannot do the processing in any of these exits or BAdIs.
Am I missing some exit or is there a way to achieve this in the existing ones?
Or do I need to take a new approach altogether?
Thanks and Regards,
Shivali