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Kapsel Logger plugin - upload timeout issue

Hi Community,

We are trying to upload device logs using kapsel logger plugin.
When executing the upload function , the request times out and the error response is as below :

Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\" UserInfo={NSUnderlyingError=0x1744417a0 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 \"(null)\" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, NSErrorFailingURLStringKey=https://xyz.abc.com:8081/clientlogs, NSErrorFailingURLKey=https://xyz.abc.com:8081/clientlogs, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.}" = $2

Please help us in resolving this issue.
Kapsel plugin version : 3.15.0
Device used : iPad

Thanks,
Unnati

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1 Answer

  • Mar 27 at 11:13 PM

    Hello,

    Can you please try with the latest SDK SP16?

    Thank you

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