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Messages in holding status in dual stack

Jan 05 at 02:34 PM

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Hi Experts,

We have around 50 plus messages in HOLDING status since last Feb,2017.

Can you suggest best approach to resolve this?

Thanks,

Ramu.

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2 Answers

Mark Smyth
Jan 05 at 06:39 PM
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Hello Ramu,


See the note Guided Answers note 2470530 Dealing with PI/PO messages in Holding status.


Regards
Mark

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Juan Vasquez Jan 05 at 03:40 PM
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Hi Ramu

Can you cancel the messages?

do you still need the messages?

if yes

Please verify the quality of service for message if it is EOIO, you need to find the first message with error, could be january.

If you find the firts message in error, resend it, then other messages can work,

Regards

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Hi Vasquez,

Thanks for your reply.

I can't cancel them, also EOIO is not maintained in receiver channel.

Thanks,

Nithin.

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