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Jan 05, 2018 at 10:23 AM

SAP HANA DP Agent - Installation

3917 Views Last edit Jan 06, 2018 at 06:46 PM 4 rev

Hello,

I installed SAP HANA Data Provisioning Agent once on my Windows machine. It was installed without any problems. I had to reinstall it. This time I get this error:

Here is a part of "Log" where I got the first error message:

10:48:29.775 - INFO: Installing version 2.2.1.0.0
10:48:29.775 - INFO: Backup configuration files before upgrade:
10:48:29.775 - ERR : File not found: C:\usr\sap\dataprovagent\ssl\cacerts
10:48:29.775 - INFO: Backup C:\usr\sap\dataprovagent\ssl\cacerts file to C:\usr\sap\dataprovagent\ssl\cacerts.original
10:48:29.865 - ERR : File not found: C:\usr\sap\dataprovagent\configTool\dpagentconfigtool.ini
10:48:29.865 - INFO: Backup C:\usr\sap\dataprovagent\configTool\dpagentconfigtool.ini file to C:\usr\sap\dataprovagent\configTool\dpagentconfigtool.ini.original
10:48:29.866 - ERR : File not found: C:\usr\sap\dataprovagent\dpagent.ini
10:48:29.866 - INFO: Backup C:\usr\sap\dataprovagent\dpagent.ini file to C:\usr\sap\dataprovagent\dpagent.ini.original
10:48:29.867 - ERR : File not found: C:\usr\sap\dataprovagent\dpagentconfig.ini 10:48:29.867 - INFO: -------------------------------------------------------
10:48:29.867 - INFO: END: preInstall event handler (start: 10:48:29.774 duration: 00:00:00.092)
10:48:29.867 - INFO: -------------------------------------------------------
10:48:29.872 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\InstallParams.xml to C:\usr\sap\dataprovagent\install\InstallParams.xml
10:48:29.874 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\installcfg.dtd to C:\usr\sap\dataprovagent\install\installcfg.dtd
10:48:29.877 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\manifest to C:\usr\sap\dataprovagent\manifest
10:48:29.879 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\CustomModules\DPAgentConfiguration.pm to C:\usr\sap\dataprovagent\install\CustomModules\DPAgentConfiguration.pm
10:48:29.882 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\CustomModules\DPAgentEventHandler.pm to C:\usr\sap\dataprovagent\install\CustomModules\DPAgentEventHandler.pm
10:48:29.882 - INFO: InstallRegistry successfully unlocked
10:48:29.883 - INFO: InstallRegistry closed
10:48:29.883 - INFO: Opening install registry
10:48:29.885 - INFO: InstallRegistry file already exists
10:48:29.885 - INFO: InstallRegistry successfully locked
10:48:29.907 - INFO: InstallRegistry: reserved 4096 kb disk space
10:48:30.070 - INFO: Installing Microsoft C/C++ Runtime...
10:48:30.071 - INFO: Starting external program C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2010_vcredist_x64.exe
10:48:30.071 - INFO: Command line is: "C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2010_vcredist_x64.exe" /q
10:48:36.161 - INFO: Program terminated with exit code 0 10:48:36.172 - INFO: Starting external program C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2015_vcredist_x64.exe
10:48:36.173 - INFO: Command line is: "C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2015_vcredist_x64.exe" /q
10:48:37.465 - INFO: Program terminated with exit code
1638 10:48:37.466 - ERR : Cannot install Microsoft C/C++ Runtime
10:50:20.256 - INFO: Wrote 89 bytes
10:50:20.256 - INFO: InstallRegistry successfully unlocked
10:50:20.258 - INFO: InstallRegistry closed
10:48:37.488 - INFO: ---------------------------------------------------------
10:48:37.488 - INFO: END: Installing SAP HANA Data Provisioning Agent (start: 10:48:29.773 duration: 00:00:07.714)
10:48:37.488 - INFO: ---------------------------------------------------------
10:48:37.488 - ERR : Cannot install
10:48:37.489 - ERR : Installation failed
10:50:20.254 - INFO: Summary of critical errors
10:48:37.489 - ERR : Installation failed
10:48:37.488 - ERR : Cannot install
10:48:29.882 - ERR : Cannot copy config file C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\CustomModules\DPAgentEventHandler.pm to C:\usr\sap\dataprovagent\install\CustomModules\DPAgentEventHandler.pm
10:48:29.882 - ERR : Cannot create file C:\usr\sap\dataprovagent\install\CustomModules\DPAgentEventHandler.pm:Permission denied
10:48:37.466 - ERR : Cannot install Microsoft C/C++ Runtime
10:48:36.172 - INFO: Starting external program C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2015_vcredist_x64.exe
10:48:36.173 - INFO: Command line is: "C:\Users\...\Desktop\...\HANA_DP_AGENT_20_WIN_X86_64\packages\msdev2015_vcredist_x64.exe" /q
10:48:37.465 - INFO: Program terminated with exit code 1638

any help would be greatly appreciated.

Regards ,
Vahid

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