Sap business one SSO grayed "Log on with current domain User"

[Former Member]

Hi Experts!
I'm running into a strange issue: I properly se up SSO entering AD information during the installation of Sap Business ONE, binded the B1 users with the Microsoft's one and enabled SSO in SLD Control Center. But now, the "Log on with current domain User" checkbox in the login screen of B1 client is still grayed! The strage thing is that via Browser single sign on works: users are automatically recognised by the Sytem when they visit the dispatcher URL.

If it can be helpful, I'm running Sap B1 (vewrsion for HANA) 9.3PL00
Thanks in advance
Davide

[wenli_chen]

Dears,

We have new limitation that introduced in FP2208 ,

Please see attached SAP Note 3228598 for further explanation,

o The creation of an SAP B1 user is now divided in 2 parts: the B1 account, done in B1, and the domain account bind, which is now done in SLD.

o Previously, this bind was directly done in the User management window in SAP B1,

3228598 - Enable Windows SSO Before Upgrades

However, for other versions, like 9.3, please check as below,

1.Some OS updates for example KB number: 4492348 will cause this issue, please check below ms links for details and solution,

https://learn.microsoft.com/en-us/troubleshoot/windows-server/windows-security/unsupported-etype-err...

https://backstage.forgerock.com/knowledge/kb/article/a22578720

We would recommend reviewing the OS documentation regarding the update causing the Kerberos to not operate properly.

Please involve OS support to perform the OS configuration changes as per the specific environment practices.

2. Check SAP Note 2638694 - Troubleshooting Single Sign-On in SAP Business One

Thank you！

Relle Chen

[hari1026]

Dear SAP Team,

We are currently encountering an issue with SAP Business One version 10.0 for SAP on MSSQL 2019 Enterprise edition (10.00.180) FP2111 (64-bit). Although we have enabled Single Sign-On (SSO), we are experiencing some challenges that I would greatly appreciate your guidance on. The problems we are facing are as follows:

The checkbox for "Log on with Current Domain User" remains grayed out, preventing us from utilizing this option.

Interestingly, SSO is functioning correctly on web browsers.

I kindly request your expert advice on resolving these issues. Any assistance in fixing this problem or providing guidance on gathering more information for troubleshooting would be highly appreciated.

Thank you,

[nidhisingh14]

Hi Former Member

Please refer to SAP note 3107259 about issue faced.

Reported is a new known issue for SAP BUSINESS ONE 10.0 and has been fixed as of FP 2111

Kind Regards
Nidhi Singh
SAP Business One Support

[former_member795585]

Hi Experts,

I am currently running SAP Business One version 10.0 for SAP HANA (10.00.180) FP2111 (64-bit) and we have enabled SSO. However, we are still facing some problems:

1. The checkbox "Log on with Current Domain User" is still grayed out.
2. When enter "Choose Company" window on the SAP Client, an error message appears saying "Service principal name (SPN) is not registered to the domain user used in SLD setup."
3. SSO works on the web browser.

Could you please advise us on how to fix this issue or provide guidance on how to gather more information to troubleshoot the problem?

Thank you.

[former_member795585]

Hi, im facing the same problem.

[former_member512104]

Davide, im having the same problem.Let me know if you make it work.

Greetings, Lucas