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Former Member

Service Desk

Dear All,

Can anyone please give a small example to illustrate end user support using Service Desk within a project?

Regards,

Prosenjit.

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2 Answers

  • Best Answer
    Apr 23, 2008 at 08:44 AM

    Hi,

    [This Document|https://websmp210.sap-ag.de/~sapdownload/011000358700004505112006E/ServiceDesk2008.pdf], Explains the whole process. Good document.

    This will solve you problem.

    Feel free to revert back.

    --Ragu

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    • Former Member

      When I click your link, I get errors:

      Error Message - ObjectID not existant

      What happened?

      ObjectID not found in R/3

      What can you do?

      Check your ObjectID

      Error code: WEBSMP210-20080520162741-0014

      Error details: 2491DD9-702/1A053/3162-71A9CFA5-3CB9265-2992F9

      Service Name: SAPIDB

      Service Server: WEBSMP210

      Process-ID: 932

      Thread-ID: 4732

      Sorry for any inconvenience.

      Your SAP Service Marketplace Team

      Please help me get the document. Thanks!

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    Former Member
    Sep 24, 2008 at 06:37 AM

    thanks!

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