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Former Member
Apr 22, 2008 at 08:29 PM

IC Alerts based on Marketing Campaign

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Guys,

We need an alert to show up in the CIC WinClient whenever a customer is part of a selected marketing campaign.

For e.g. if a customer is a part of Product launch campaign (Customer will be in the target group), then when that customer calls, the campaign description should be displayed as an alert the CIC WinClient.

We dont want alerts for all the campaigns but only few selected ones. Is there a standard way to accomplish this? Any help on this would be appreciated.

Thanks

Ani