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Urgent: Payment method change after sales order is issued

Former Member
0 Kudos

My company wants to change the payment method from check to credit after a customer has already placed an order and a sales order has been issued. For example, a customer orders a good on check and then later calls up and says that i want the order to be billed to my credit card instead of check either on the invoice or the sales order. Can anyone please explain the procedure or solution to this.

Points will be awarded to any helpful answer.

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

former_member204513
Active Contributor
0 Kudos

Hi Gray,

Go through this link it may help you about Payment card processing in the SAP R/3

http://help.sap.com/saphelp_47x200/helpdata/en/a6/b1853478616434e10000009b38f83b/frameset.htm

I hope it will help you

Regards,

Murali.

Answers (2)

Answers (2)

Former Member
0 Kudos

thanks.

Former Member
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Basically, this comes under purview of Accounts receivable.

You could update your field for change in payment method. When invoice is printed, the new payment method is indicated.

In case, credit card is one of the options for payment, there is no problem. Otherwise you should consult your FI consultant and advise him to define this new payment method.

Former Member
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Hello Kamesh. Can you please expand on this. One of my friends told me that payment method cannot be changed on the sales order but only on the invoice. where exactly am i supposed to go and change the payment method. Thanks.

Further points will be assigned.

former_member217082
Active Contributor
0 Kudos

Hi jason

If you have maintained payment methods in CMR in company code data -> payment transactions- > payment methods, then what ever is there that will be flowing to sales order from CMR and if you want to change you can change in the sales order in item data -> billing documents -> payments methods.feild

As per the requirement you need to integerate with the FI consultant and ask him to configure in IMG , so that if your customer wants to change from cheque to credit card that facility should be available in CMR also

Regards

Srinath

Former Member
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sri nath reply provides a solution to your question.

please advise if you require any additional information.

Former Member
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Hello Sri nath. One last thing, what is CMR? did you mean by CRM? Also can you give me the path, I didnt really find the path you suggested. It did clear out a lot of questions. I am actually a FICO consultant working on the AR side. Thanks.

Lakshmipathi
Active Contributor
0 Kudos

Dear Jason

Please go to XD02, give the customer code and sales area and execute. Now on top of your screen, there will be 4 tabs - General Data, Company Code data, Sales Area & CIN. Choose either Company Code data or Sales Area data and see for the field Payment Terms. Maintain the required data there and save.

thanks

G. Lakshmipathi