Because of error 513, no message was created in Support Desk System

[Former Member]

Hello all...

Currently setting up Service Desk and when I create a service message in my satellite systems (ECC DEV, QAS, PRD, etc.), I get the error 513 as described in my subject line.

I am able to create messages within the Solution Manager environment without issue, but nothing but the error in my satellites.

Any information / assistance is greatly appreciated in advance.

We are using SM 4.0

Thanks!!!

[Former Member]

Figured it out...bad RFC. Deleted and recreated and now all is working well.

Thanks all for your input!!

Edited by: Joseph Johnson on Apr 22, 2008 9:25 PM

[markus_doehr2]

Is your table BCOS_CUST configured so it points to the Solution Manager? If you do a test connection via SM59 for the given destination, does it work?

Markus

[Former Member]

Hi Joseph,

Also check the authorization for the id which you are using to create messges in satellite system.

Thanks

Murali.