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Leila Lappin

How do I reset my password?

Jan 05, 2018 at 12:34 AM | 167 Views

I am SAP employee and I have a trial subaccount for SAP Cloud Platform Neo. But I cannot remember my password so I cannot test my application on SAP Cloud Platform. How can I reset my password? I don't see the option for managing my account anywhere.

Please help me reset the password, without it the account is useless. Thank you

SAP Cloud Platform
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3 Answers

  • Best Answer
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    Richard Zhao
    Jan 05, 2018 at 02:24 AM

    Hello, Leila As I know when you sign in the SCP, the system will use SSO to do Authentication. If there is somewhere need you to enter your username and password, Could you try to use your I number and password, Please?

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    Szabolcs Renyo
    Jan 05, 2018 at 08:08 AM

    Hello Leila,

    I can suggest that take a look at this KBA:
    2496754 - Cannot login to SAP Cloud Platform due to wrong S-user password

    It describe how you can change your password.

    For those who do not have S-user (therefore can not open the KBA):

    You can reset the password via this URL

    Best regards,
    Szabolcs

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    Leila Lappin
    Jan 05, 2018 at 04:34 PM

    Hello,

    Thank you Szabolcs and Richard for answering my question and providing the information. I helped me realize that I can use GLOBAL SAP password. Thank you again.

    Best Regards,

    Leila

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