Skip to Content
0

EHP Upgrade - System shut down

Oct 21, 2016 at 10:35 AM

109

avatar image

Hi Experts,

We are upgrading our ERP 6 EHP 7 system SP level using SUM, in "Preprocessing" stage the power supply lost and our system shut downed.

After we start from first we can move to the "Preprocessing " stage directly, but the "Shadow instance is not starting, when we start Shadow instance the Dispatcher become stop.

What will do for this situation ?Please give your assistance.

Regards,

Sajmal

10 |10000 characters needed characters left characters exceeded
Former Member

Hi Sajmal,

I would always check the workprocess logs of the respective instance... they will provide more information on the error.

Cheers,
Andreas

1
* Please Login or Register to Answer, Follow or Comment.

2 Answers

Matt Fraser
Dec 29, 2016 at 05:32 PM
0

Sajmal,

Your question is somewhat old now, so presumably you've gotten past this. However, for anyone finding this now, since you were still in Preprocessing and it is only the shadow instance that won't restart, probably the best recourse is to reset the update in SUM (follow the instructions in the SUM guide), and start over.

Also, I changed the tags on the question to better reflect the main topic.

Cheers,
Matt

Share
10 |10000 characters needed characters left characters exceeded
domnic domnic Dec 31, 2016 at 03:39 PM
0

Hi Sajmal,

Kindly check the shadow instance service running or not.

Regards,

Domnic

Share
10 |10000 characters needed characters left characters exceeded