04-21-2008 1:04 PM
hi all,
can anyone tell me how to create a dunning letter with example.
thx in advance,
04-21-2008 1:12 PM
hi
check the link
Dunning Procedure in SD
http://help.sap.com/saphelp_46c/helpdata/en/01/a9c486455711d182b40000e829fbfe/frameset.htm
Dunning is the process of sending the remainders to the cutomer about the payment which is due and crossed the limit
This dunning is used in the credit management to check the credit worthyness of the customer
Plzz check the links below for more information.
http://www.sap-img.com/sap-sd/dunning-process-in-credit-management.htm
http://www.sap-img.com/oracle-database/how-to-customize-dunning-letters-for-language-change.htm
regards,
sharad
04-21-2008 6:13 PM
hi,
u can create dunning letter using the transaction code F150.
actually if u want to use ur own form for dunning u need to configure it in SPRO. for this u need to contact ur functional guy.
there is standard dunning form F150_DUNN_SF.
if u send me ur mail id i will send u some documentation files.
rewards if useful.
thanks,
gupta pullipudi
04-21-2008 7:06 PM
Hi Sippy,
What is Dunning?
Dunning is remainder notice, dunning level used for
calculation of due dates, maximum dunning levels are 9.
With dunning levels, maximum is 9 but minimum is not 4. Even you can have one level which we often call as Friendly reminders or payment reminders. Usually most of the companies use 3 or 4 levels for dunning.
For certain group of customers you can restrict the level of dunning, basing on the history of the customer. For example you have a customer who is good enough to receive only 2 level of notices (though your procedure got 4 levels). At this situation you can place a dunning key on desired level, which will stop sending further notices to him.
At each level you can chose the wording like first reminder very soft and the next little strong and the other too strong.. so on. or maintain the same pace at all levels.
At each level you can add any additional charges for the overdue customers.
I hope this will be clear for you.
Reward points if useful.
Cheers,
Swamy Kunche.