Skip to Content
avatar image
Former Member

C4C Destination in HCP Canary returns Failure

Hi All,

We have configured the C4C Destination in (Canary SCP), with OAuth2SAMLBearerAssestion. When try the connection test its getting failed with Failure reason: "Could not check at the moment. Please try again later".

The destination# c4codata_CLONING.

In C4C Tenant, the OAuth2 and OData client registration are properly done.

Please help.

Thanks

Ramkumar

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    avatar image
    Former Member
    Jan 30 at 07:17 AM

    Hi All,

    We have finally resolved this issue.

    The properties which we pass with nameIdFormat as email Adddress, which was not accepted with our client.

    Then we have changed the nameIdFormat to unspecified, it worked.

    thanks

    Ramkumar

    Add comment
    10|10000 characters needed characters exceeded

  • Jan 03 at 05:30 AM

    Hello, Ramkumar. Could you try to use postman to test your service directly to make sure your service is working? If it's working fine, that's probably the destination test is something wrong. If you cannot access. It's probably because the proxy or firewall rejected your request. thanks

    Add comment
    10|10000 characters needed characters exceeded

    • First of all, your server should provide the functionality of OAuth2 authentication which means it can create access_token and deal with it. or you can use 3rd party OAuth2 server to handle this situation.

      Secondly, Add those configurations to your destination, when you choose OAuth2SAMLBearerAssestion there will be another input boxes show up.