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Jan 02, 2018 at 05:07 PM

How do we submit an incident to SAP Support?


A user in our tenant created an incident.

I see the incident in Process Incidents.

I navigate to Edit the incident. I want to submit it to SAP for assistance, however, the only actions I have are "Complete" and "Start Processing".

The documentation indicates I should see a couple of other options in the dropdown.

How do I go about submitting the incident to SAP for assistance?