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PI Error Sender Mail: UnsupportedEncodingException

Hello Experts,

I have an error in PI Sender Adapter Mail. When we receive an email with image in body and any file in attachment, communication channel throws an error:

" t/alternative; boundary"

This error happens only in this situation. If we receive an e-mail with only images in body, this message is read correctly and when an e-mail is received with only attachment it is read correctly too.

This setup of my communication channel:

Anyone already see this problem? I checked it in others PI´s and this problem not happens.

Or any idea to me check?

Thanks so much in advance!

com-channel.jpg (99.5 kB)
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1 Answer

  • Best Answer
    Jan 17, 2018 at 04:51 PM

    Hello Celio Alves,

    I believed that this issue is happening because of the mail attachments. I see that both Keep Attachment and Use Mail Mail Attributes are set as true. Therefore, I recommend you to check and apply SAP note ##2325499 - Content in XI mail package is not written into email.


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