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VKGRP is missing in segment E1KNVVM in DEBMAS_CFS

Dec 31, 2017 at 03:08 PM


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Former Member

Dear Gurus,

when I use transaction BD12 for sending customers to C4C, with Output Type DEBMAS_CFS, all required fields is be sent excpet Sales Group (KNVV-VKGRP).

Do you have any idea on what could be the issue?

Many thanks,


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1 Answer

Best Answer
Ankur Godre
Jan 02 at 05:11 PM

Helo Elidan,

From the title of your query, it looks like you are saying that the segment itself is missing - Have you checked if there are any enhancements done to the IDOC to remove this segment from it - Check this and update us here if that is the case. In case that is the case, you might want to enhance the IDOC in a way that it allows this segment in the IDOC for the message type DEBMAS_CFS.

Hope this helps.



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