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How to Increasing the session time out from 20m to 60m ?

Increasing the session time out from 20m to 60m Is Web App Container server and WebI processing server setting are useful ?


The intent is to increase the BI Launchpad session time out from 20 to 60 minutes.

For this I increased the the session time out in <BoInstall directory>../web.xml from 20 minutes to 60 minutes. Before doing this change I did stop the Tomcat and after change restarted the Tomcat.

I want to know is this step enough or any other setting needs to be done? Can i set session time out in CMC for Web Application Container server and Web Intelligence processing server? Are below screen settings are of any use for our purpose. Please let me know ASAP.


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1 Answer

  • Jan 04, 2018 at 06:29 PM

    Those are all different timeouts.
    depending on the workflow different sessions are affected.
    If you use tomcat - there is tomcat session timeout in server.xml http or https connector
    then there is webapp session timeout which is in BOE webapp web.xml
    then there are timeouts related to report type you're using - such as when you're refreshing report - Webi processing server timeout, universe connection timeout...
    If the WACS is part of your workflows than Web Application Container server timeout is involved.

    You can start with KBA 1837122 - Increase session timeout value for BI Launchpad and CMC deployed on Tomcat - HOWTO

    Then 1917624 - How to increase session timeout for Web Service in BI 4.x

    More can be found if you search SAP Knowledge base.

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