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Former Member
Apr 17, 2008 at 03:47 PM

Error when trying to add users - The server is not operational [domain]


Installed the admin console and went to start adding users to the system. On the add users screen I select the domain and then get the following error:

The server is not operational [domain]

I looked this up in Service Notes and found this and found SN 1098415.

The root cause indicated there is that the server is part of a WindowsNT domain and as such can't issue the LDAP query.

This server is running in an active directory domain (not sure if it is 2000 or 2003, but it is AD nonetheless.

Any thoughts? There are no firewalls in-between the servers that provide AD and this server.