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SAP Inventory Manager on Android. How to create screenshots for documentation.

Hi All

I installed SAP Invenotry Manager 4.1 on our SMP server.
And now I want to create documentation for our users.
I try to create screenshots from mobile device but I can't.
I use Google Vyser for remote access to mobile device.
When I am in SAP Invenotry Manager it makes black screens.

Is it possible to customize Agentry application on SMP server to allow it make screenshots?

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3 Answers

  • Nov 03, 2016 at 09:51 PM

    Hi,

    On most Android device, you can make a screenshot by holding down the sleep/wake button and the volume-down button simultaneously. Hold the buttons down until the screen is captured.

    Regards,

    Chung Yu

    SAP Senior Support Engineer

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  • Nov 04, 2016 at 03:20 PM

    Konstantin,

    Hi. If you want to be serious about documenting mobile device screen shots, you can get - "Reflector 2 from Squirrels software". It is highly used by pre-sales or sales people selling the capabilities of software. It is like AirServer in that it turns your PC into a Air Play server but it also includes skins of device. Only runs on Wi-Fi so if you are going to a presentation area or tradeshow, you need to have WiFi working.

    If you want to buy a hardware instead, you may try Epiphan (So you don't need WiFi). May have issues on drivers if you have newer computers and you need to download newer drivers to get it to work.

    Hope this helps.

    SAP Platinum Support Engineer

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  • Nov 08, 2016 at 03:42 PM

    This is by design when the database encryption is enabled for security reasons. There is an option in the Editor under the Application Security tab called "Screen Sharing: Allow screen sharing when database is encrypted" that you can enable to allow screen shots while the database is still encrypted. The other option is to disable the database encryption which should solve it as well.

    --Bill

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