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Is the region of "ap-northeast-1" on AWS available?

Jan 04 at 07:37 AM

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Former Member

Dear Sirs,

Happy new year.

We used the SAP CAL system of "SAP S/4HANA 1610 Fully-Activated Appliance" for one year as a partner.

We plan to create a new solution instance of "SAP S/4HANA 1709 Fully-Activated Appliance" via SAP CAL in the middle of this month.

According to our network security, we can only create the solution instance to region of "ap-northeast-1" with the cloud provider of AWS.

We would like to know if the region of "ap-northeast-1" on AWS is available for creating instance. Could you confirm it and tell us?

Best Regards

Liang

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1 Answer

Stanimir Eisner
Jan 04 at 09:07 AM
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Hello Liang,

If you have ordered the SAP CAL subscription you can request to replicate the solution to any AWS region via a formal support ticket.

Best regards,

Stanimir

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Former Member

Dear Mr. Stanimir

Thanks for your reply.

We have purchased the SAP CAL Subscription via another S-User ID for one year, and will keep on buying.

What's the meaning of "formal support ticket"?

Need I report an incident for the SAP CAL within the component: BC-VCM-CAL to request to replicate the solution to the region of "ap-northeast-1"?

Best Regards

Liang

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Hi Liang,

Yes, you need to report an incident.

Best regards,

Stanim

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