About CRM sales cycle

[Former Member]

Hi all,

I am new to CRM.

please tell me What are sales cycle, opportuntity, quotation in CRM ?

[Former Member · Accepted solution]

Hi Vishal,

The sales cycle of a product or service begins when an opportunity for sales is recognized. This can arise by chance, for example, if a sales employee finds out about a worthwhile investment project during a conversation.

The process ends with a sales order or a rejection from the customer. In the meantime, various sales activities, such as sending information material, customer visits, product presentations, quotations and contractual negotiations, take place. An opportunity goes through a sales cycle which is divided into various phases. Specific sales activities are carried out in these phases.

for more information abt opportunities

http://help.sap.com/saphelp_crm60/helpdata/en/89/3e6641ffb68147e10000000a1550b0/frameset.htm

pl reward points if helpful to u

regards

Manohar

[Former Member]

The sales cycle is the sequence of phases that a typical customer goes through when deciding to buy something. As a rule, the sales cycle is described from the customer's perspective. The first phase of the sales cycle may be either the customer's perception of a product, or a perception of a need that the product might satisfy. The following steps include research and evaluation; the last step is the customer's decision to purchase the product.