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too long to login company

Oct 21, 2016 at 08:27 AM

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Dear Experts,

One of the client machine is taking 1 hour to login the company. after entering the username and password , its taking more than hour to show the SAP screen. How to resolve this ?

regards

Sath.

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Hi Sath,

Please provide us with details of the client hardware, and Windows version.

Also let us know if the B1 client was a clean install or has it been upgraded from an older version or patch level?

Regards,

Johan

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5 Answers

Senthil K Oct 24, 2016 at 09:09 AM
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Dear Johan,

Thanks for the reply.

Its windows 7 OS. 2 GB RAM. Its a clean install , not a upgradation.

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Hi Sath,

Sorry, I forgot to ask, what version of B1?

Regards,

Johan

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Dear Johan,

SAP 9.1

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Olga Hu Oct 24, 2016 at 09:57 AM
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Hi,

Is it the same network with the other pc than can login normally?

Using WI-FI or LAN?

Thanks

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Senthil K Oct 24, 2016 at 10:21 AM
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Dear Olga,

Same network with LAN.

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Johan Hakkesteegt Oct 24, 2016 at 10:33 AM
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Hi Sath,

Is there antivirus and or firewall (including Windows Firewall) installed on the PC ?

If so, please turn all antivirus and firewall off, and try again.

Regards,

Johan

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Ad Kerremans Oct 25, 2016 at 02:57 PM
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Hi,

Are there a lot of alerts in the OALR table for these users?

Does your SBO server has more than 1 network card enabled?

Kind regards

Ad

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