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C4C Quotation Replication: Print PDF Preview

Jan 02 at 11:41 AM


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Dear Experts,

we want to use the C4C - ERP Replication for quotations. If we activate this flag for specific quotation types in fine tuning -> quotation -> document types, the flag for "customer approval" is set automatically to true and no changes can be made.

This means, that "preview" action button in quotation is not available for this quotation type. Why is it like this? And is there any possibility to use Preview and Replication together?

Thanks & Regards.

Stefan Schmitt, FIS

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1 Answer

Sikander Narula
Jan 10 at 07:03 AM

Dear Stefan

When the Quote is set for Replication is enabled, Preview Action is disabled because Print Preview option gets enabled to print the ERP Sales Document in C4C.

This is the standard behavior of the C4C sytsem when replication of Sales Document is enabled.

Thanks and Regards


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Dear Sikander,

thx for reply. And what are the requirements (C4C side, ERP side) to see / print the preview of the ERP quote in C4C?

So that means, it's not possible to print quotation for prospect quote?

In general there seems lack in functionality when looking at process "Quotation for prospect".

We have the case that prospect and his quote are not replicated to SAP in the first step. They create quote and want to print it for a pospect. When prospect accepts quote, he is transferred to SAP as customer and also the quote will be send to SAP.

Now there are 2 problems

  • we can't execute external pricing because prospect has no customer number yet
  • as mentioned before, no printing of quote is possible before quote is sent to SAP

Any workaround for this?

Thanks & Regards

Stefan, FIS


Any news regarding this?