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Former Member
Apr 16, 2008 at 10:16 PM

Layout Profile assinged to folder does not always display

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We created a new layout set and assigned it to a layout profile. We then assinged the layout profile, for all users, to several different folders in KM. After all the assignments are made, we noticed that the layout does not always change to the new layout profile for a given user when they navigation to the said folders. The same user might see the new layout during one session, but when the log out and log back in, they no longer see it.

We have 4 server processes running on our Portal instance. Could it be that the folder layout changes are not being rpopagated to all the server processes?