on 12-30-2017 4:13 PM
Hi,
Ours is ID based FF Access. Everything seems working fine and when I check in " Search requests --> FF log report review " , I could see requests in pending status. Problem is when I click on any one log and Click on " Open " , all details are populated but the FireFighter column seem Empty. Not sure where to check regarding this. (Please refer the screenshot) for detailsissue.png
Hello,
that happens when the Firefighter user does not exist any longer. It's picking the values from GRACUSER tables and if the user has been deleted, or is not synced yet, then the column remains empty.
Regards, Alessandro
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