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Installing RSP "Data Base initialization faild"

After entering the conection info, following the administration guide step by step, a message was deployed saying "Data base Remote support Platform for SAP Business One Detected

The SQL Server contains the lower version of database of remote support platform for SAP Buisness One

To upgrade the databse and continue the installation, chose the Yes button.

To go back to the window to select a different server, choose the No button"

I´ve already checked the Hana studio searching for the RSP Data base, but there is no Schema related. After that message, the installer tries to extract the files, but then suddenly a window appears with no more niformation than "Data Base initializacion faild". and after that the process is finished with no results. I´ve also tried to see if there was a previous installation in the control panel but is not installed. does any one know how to solve this issue.

bert regards.

Juan David Lozano

SAP B1 consultant.

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