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Former Member

Sentiment engagement - segregation of social media posts

Hello Team,

We are extracting social media data from twitter and facebook through RDS 1702( Social media integration BODS Jobs). In client scenario we have multiple business units and each unit wants there own search terms to be extracted from social media( We are able to extract this data ). Currently we are facing issues when segregation of social media posts with each business unit( Authorization control of search terms in sentiment engagement app).

Current scenario

Users able to view all search terms - posts in sentiment engagement application

Expected

Authorization control on users and search terms

Example,

User1 should able to see only search term1 and search term 2

User2 should able to see only search term4 and search term 5

Kindly help me with a solution to control authorization of search terms to particular set of business users in sentiment engagement app.

System landscape - Hybris marketing 1709 on primise installation

Thanks and Regards,

Prasanth

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1 Answer

  • Jan 10 at 12:45 PM

    Hi Prasanth,

    I am sorry - however as per the expert's feedback this is not possible. We also could not point

    you to a workaround.

    Best,

    Matthias

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