Interactive forms for Lead Management in SAP CRM 5.0

[Former Member]

Hi,

I would like to get more details on Interactive forms for Lead Management in SAP CRM 5.0. I saw a ppt which mentions the availability of a Lead management scenario, which is an Offline scenario involving external channel partner, in SAP CRM 5.0. I would appreciate any information or config guides on this as we are planning to implement an offline solution for Call reports in CRM 5.0.

Regards,

Ramesh

Edited by: Ramesh Nallabelli on Apr 15, 2008 9:13 PM

[Former Member]

Ramesh,

One of my colleagues in EMEA was able to help us out. Below are several links on help.sap.com that I believe you will find useful.

I hope this information helps. Good luck!

http://help.sap.com/SCENARIOS_BUS2005/helpdata/EN/43/39698985581BCBE10000000A1553F7/content.htm

http://help.sap.com/saphelp_crm60/helpdata/en/46/32c149ff4914dce10000000a155369/frameset.htm

Also, in his post to me, he mentioned there should be a configuration document in SAP Solution Manager. I personally do not have access to SolMan; however, you may be able to find something by going to CRM > Solutions/Applications > SAP CRM > Scenarios > Partner Channel Management > Lead and Opportunity Management with Channel Partners > Business Processes > Lead Processing with Channel Partners > on the right side is a “Configuration” tab (click on it) > under Type “Document” select the first link „Configuration Reference“.