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author's profile photo Former Member
Former Member

File download thru EPM Data Manager - Download is blank

Hi guys -

Each time I try to download any text files form Data Manager - Download to my local machine it appears to empty. The file is there but zero content.

I am using a Citrix connection. Also, the Citrix Administrator said there is nothing wrong with the server side and he recommended maybe the current EPM-in is a real culprit.

The version I am using is Version 10 SP Patch 3.NET4 / Build 9630.

Please let me know if any of you have a solution for it.

Thanks,

Hardip

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3 Answers

  • Posted on Dec 28, 2017 at 07:55 AM

    EPM SP is missing. Please provide. And post some screenshots to see what are you doing.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 28, 2017 at 12:12 PM

    Hi Vadim -

    It is Version 10.0 SP 26 Patch 3. Net 4

    Please find the screenshots as following figures.

    Thanks,

    Hardip


    screenshots.jpg (63.0 kB)
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  • Posted on Dec 28, 2017 at 04:40 PM

    Hello Hardip

    Do you happen to use Excel version 16.0.8625.2121 ?

    Marc

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