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planned maintenance using for install point in c4c

hello experiment ,

how can to handle preventive maintenance for install point (functional location) in c4c i can see this process just for Registered Product.

in maintenance plan facet maintenance item tab it is possible to add just registered product or mass addition form product

thanks in advance

ASJAD

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4 Answers

  • Best Answer
    Dec 28, 2017 at 10:06 AM

    Hello Asjad,

    Currently it only allows to add the Installation Point of type/category as 'Registered Product' under 'Maintenance Plan Item' facet in C4C UI.

    ***Please See:You can refer the help center document with key "Add Registered Products to Maintenance Plans" and other related to 'Registered Product' / 'Installation Points' for more details.

    Hope this answer your query.

    Best Regards,
    Ankush Pashine.

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    • Hello Asjad,

      You can post the requirement with your business case in Customer Influence Site [New Idea Place], so that SAP product management can further take over after valuation (if appropriate and comes with more partners/customers).

      Do set the post as answered if your query been answered by me .

      Regards,

      Ankush.

  • Dec 26, 2017 at 10:01 AM

    Hi

    Replication from SAP ERP is available for the same. Basically, Equipments in SAP ERP are replicated as Registered Products in C4C. Functional locations in SAP ERP are replicated as Installation Points in C4C (of type functional location). Uni directional replication from ERP to C4C is available.

    Like how Equipments have sub equipments, similarly registered products have Items which can be added.

    You must check the Installed Base work center for all this functionality.

    https://archive.sap.com/discussions/thread/3953863

    https://blogs.sap.com/2016/10/03/c4c-service-expert-corner-registered-product-overview/

    https://blogs.sap.com/2015/06/01/configuration-of-installed-base-in-c4c/

    Hope this helps.

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  • Dec 26, 2017 at 11:53 AM

    hello Keshav Harake ,

    thanks alot for reply ... i understand logic for functional location it be install point in C4C and understand replication ...my question is how to make preventive maintenance for install point ...i cant make it in C4C ...it is just available for Registered Products .

    regards ASJAD

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  • Dec 27, 2017 at 04:22 AM

    hello experiment .

    is this process not applicable in C4C ...please respond ???

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