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Service cannot be reached when log in to the SAP UI5

Hi experts,

It takes a considerable time to launch the homepage.

It can only be opened once in three times and we got the following error.


Service cannot be reached What has happened?

URL call was terminated because the corresponding service is not available.

Note: The termination occurred in system with error code 404 and for the reason Not found.

What can I do? Please select a valid URL.

HTTP 404-Not found

Your SAP Internet Communication Framework Team


Best regards,


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1 Answer

  • Jan 03, 2018 at 12:28 AM

    Hi Nyein,

    I hope you are doing fine.

    I can suggest you to try to open the homepage using the Silverlight UI to check if the issue is reproducible there too.

    According your information it can be related with some tile available in your homepage.

    In case the Silverlight UI be working, you can test edit/remove some link or tile available there and try to check the behavior with HTML UI, until you can define which link is getting this issue.

    I hope it has helped you. J

    Best Regards,

    Khayan Padilha

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