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Former Member
Apr 14, 2008 at 09:08 AM

Serial Number Validation Error

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Hi All,

When a service confirmation order is created , the serial number entered is validated against the serial number maintained in R3 against the material .

In my case , even though i have done the required customization and serial number is maintained in R/3 , i get the error message 'invalid serial number' even though i enter the correct serial number . Upon debugging i found that the BAPI 'CRS_SERIALNR_CHECK' carries the required validation and it is called correctly from CRM side. I have also set the serial number profile to 04 (Check against SAP ECC).

Thanks,

Sriram Sundar Rajan