Skip to Content
0

New APIs for Hybris CRM Integration

Dec 27, 2017 at 06:46 AM

49

avatar image

What are the new APIs(remote function call enabled modules) for the SAP Hybris CRM integration for Product Registration, Service Contract Renewal. What are the new segments for installation base and Service Order IDocs for SAP Hybris Commerce - SAP CRM Integration?

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Best Answer
avatar image
Former Member Dec 28, 2017 at 06:14 AM
0

The following functions are newly added in SAP Hybris CRM integration: Users can renew service contracts from Hybris storefront User can also register products from Hybris storefront IBase can be displayed with warranty details on Hybris storefront. Service orders can be displayed with with scheduling information on Hybris storefront.

APIs for service contract renewal are included in the existing Hybris switch framework of the business function CRM_HYBRIS_ORDER. Switch - CRM_HYBRIS_ORDER FG - CRM_HYB_SC_UTIL CRM_HYB_SERVICE_CONTRACT RFC - CRM_HYB_SC_QUOTATION_CREATE CRM_HYB_SC_READ_DOCFLOW CRM_HYB_SC_SET_INPUT_CHANNEL

APIs for product Registration APIs are included in the existing Hybris switch framework of the business function CRM_HYBRIS_ORDER Switch - CRM_HYBRIS_ORDER FG - CRM_HYBRIS_PROD_REG RFC - CRM_HYBRIS_GET_IOBJECT_DETAIL CRM_HYBRIS_GET_IOBJECT_LIST CRM_HYBRIS_CREATE_IOBJECT

3. Modifications have been made to the IDoc type CRMXIF_IBASE_SAVE02 in order to list IBase with warranty details. New segments added: E101MXIF_IBASE_IL_IBCQFR_XT E101CRMXIF_IBASE_IL_IBCQFR E101MXIF_IBASE_IL_IBCWTY_XT E101CRMXIF_IBASE_IL_IBCWTY E101CRMXIF_IBASE_SCODE_XT E101CRMXIF_IBASE_SCODE E101MXIF_IBASE_IL_IBHQFR_XT E101CRMXIF_IBASE_IL_IBHQFR E102CRMXIF_IBASE_SCODE_XT E102CRMXIF_IBASE_SCODE

4. Modifications have been made to the IDoc type CRMXIF_ORDER_SAVE_U07 in order to list service orders with scheduling information New segments added: E101CRMXIF_ASSIGNMENT_XT E101CRMXIF_ASSIGNMENT E101CRMXIF_ISUCONT_X E101CRMXIF_ISUCONT E101CRMXIF_ISUCONT_F Switch - CRM_SERVICE_ASSIGNMENT_XIF and Business Function - CRM_SERVICE_ASSIGNMENT Switch Package and Business Function Package - CRM_SFW_CC

Share
10 |10000 characters needed characters left characters exceeded