CRM_UI_FRAME brings a blank screen

[Former Member]

Hi,

after installing CRM 2007

and starting ...8010/sap/bc/bsp/sap/crm_ui_frame/default.htm

all worked fine.

NOW, after installing the newest available servicepacks,

I get a blank screen after using for example role MARKETINGPRO.

Same behavior with other roles,

Only if I try role IC_AGENT I get some fragments in the upper part of the screen.

I have checked all services, they are activated.

I tried to start CRM_UI_FRAME via se80, same behaviour.

Thanks and regards,

Horst

[Former Member]

Hi everybody,

I could solve this problem via note 1144511.

Regards Horst

[Former Member]

Hi

i also experiencing same problem.

i checked notes #1144511, it's been implemented, but still encountered this blank screen problem.

any lead really appreciated

Thanks.

Edited by: Jushan Djuwardi on Jul 10, 2008 11:57 AM

[Former Member]

Hi Jushan,

if you still encounter the problem check the hosts file (in the Windows directory) on the server and take a look if the Domain is entered there. This solved our problem with the blank screen.

Best Regards

Christian

[Former Member]

Hi,

Could also be authorizations issues. But if you have SAP_ALL profile then this is not the case.

/Anders