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Former Member

ITS Mobile screen size

Hi everyone,

We're adding RF in our warehouses and instead of using the old SAPConsole, we decided to use ITS Mobile. We don't use standard SAP RF transactions but we developped our own by respecting all the limitations so it will work in a mobile environment.

We are still in SAP R/3 4.7 with SP 29 and a standalone ITS 6.20 patch 28 build 7502.5

We generated the templates without troubles and it works fine on our laptop browser. Yesterday we received our first mobile device testing unit (PSION TEKLOGIX 7535G2) and we tried to launch one transaction on it. The result is awful since the screen size is not adapted at all, we have the horizontal and vertical scrollbar on all the screens.

Even by setting the text size to smallest in the browser options, the screen size is still not adapted. The device runs Windows CE .NET Version 5.00 and the browser is the standard IE that comes with it (I didn't find the browser version).

We are aware of OSS notes 1119053, but it's not the solution since our custom transactions have the right screen size which is 16x20.

Did anyone else have the same problem the first time they tried it on a mobile device? Can someone advise us on what to do?

Thank you in advance.

Quan Nguyen

P.S: I searched for similar posts without success. I apologise in advance if this issue has already been reported and solved.

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3 Answers

  • Best Answer
    Posted on Apr 25, 2008 at 12:13 PM

    For what it's worth, we had exactly the same situation. But we are now working on adapting the CSS style sheet and modyfying the template generator, and if you get into this you will see that it's a very powerful tool. The help section for this step is quite easy to follow.

    The key to the problem with the screen size seems to be that the template generator will divide the screen into a table with one column per character, and each column is exactly 1.0em wide. The "em" unit seems to be depending on the font used in the browser. There is one method in the template generator (COMPUTE_WIDTH_STRING), where the width is calculated, and you can easily change the constant to make each column as narrow as neccessary,. However, this is still not enough, so some tampering with the style sheet is also neccessary.

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    • Former Member Former Member

      Dear All,

      Just one question more.

      We are working with the following platform.

      SAP BASIS: 6.20


      SAP RELASE: 4.70

      No Support package upgrade will be done. The ITS standalone will be installed without any problem. We are not sure about the ITS mobile (if the current SP is enough or not).

      Are there any prerequisites? In case we do not install any additional SP is it feasible to perform the screen conversion in another system, and then install them in our system?

      Do we miss something?

      Thanks a lot to everybody.


  • author's profile photo Former Member
    Former Member
    Posted on Apr 11, 2008 at 10:35 PM


    I need the HTML or a connection to the system.

    (maybe some screenshots were helpful)

    1. So there is the possibility to add your own CSS file ware your can change everything

    2. Think about to use an other browser

    3. You ahve also the possibilty to disable scrollbars...



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  • author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2010 at 11:30 AM

    Psion Teklogix has created a forum where you will find a lot of usefull informaion :

    Alot of our other psion users and our experts will be able to help you with disabling scroll bars etc.

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    • Former Member Former Member

      After further review, if the new screens provided in notes 1119052, 11119502, and 1128698 do not work for your PDAs, SAP allows you to modify or create new style sheets and republish them HTML. I would recommend this eitherways, since you can play around with field sizes and positions - something SAP standard PDA screens has problems with.