Doubt in Credit memo creation

[Former Member]

Hi

I was suggested to see trans VOV8 for checking whether billing type 'credit memo' is assigned to order type 'credit memo request' for the below mentioned question of mine.

"When i try creating a memo(with request whose status is 'processed'), I am getting the status of memo as 'incorrect'. I find the error message" order type ' credit memo request' cannot be used to create billing type 'credit memo'".

Can anybody pl. elaborate on this. I am able to find only order type and no data on billing type. Now how am i to link the billing type.

Pl. advice

[Former Member]

Hello,

Normally credit memo request will be created with reference to an original invoice aginst which we need to create the credit memo. Once you create the credit memo request you can very well create a credit memo.

If you are facing the problem in creating a credit memo froma credit memo request, check your coying control between sales document and billing type (credit memo request and credit memo).

Prase

[Former Member]

Check in Copy control whether there is assignment of billing document ( Credit Memo) to sales order ( Credit Memo request).

Regards

Prashant