Skip to Content
author's profile photo Former Member
Former Member

Doubt in Credit memo creation

Hi

I was suggested to see trans VOV8 for checking whether billing type 'credit memo' is assigned to order type 'credit memo request' for the below mentioned question of mine.

"When i try creating a memo(with request whose status is 'processed'), I am getting the status of memo as 'incorrect'. I find the error message" order type ' credit memo request' cannot be used to create billing type 'credit memo'".

Can anybody pl. elaborate on this. I am able to find only order type and no data on billing type. Now how am i to link the billing type.

Pl. advice

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 11, 2008 at 11:04 AM

    Check in Copy control whether there is assignment of billing document ( Credit Memo) to sales order ( Credit Memo request).

    Regards

    Prashant

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Apr 11, 2008 at 11:04 AM

    Hello,

    Normally credit memo request will be created with reference to an original invoice aginst which we need to create the credit memo. Once you create the credit memo request you can very well create a credit memo.

    If you are facing the problem in creating a credit memo froma credit memo request, check your coying control between sales document and billing type (credit memo request and credit memo).

    Prase

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.