dear all
i'm facing error when loading page in portal BI 7,
it's show blank login pages.
this error after i tried to create new theme in portal
when trace to log file
i found the critical error :
here my log file in : defaulttrace*.trc
#
#1.5#000E7FECCF87005A000000740000275400044A9432F8BB6B#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A000000760000275400044A9432F8BCB9#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000780000275400044A9432F8BDE3#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A0000007A0000275400044A9432F8BF12#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A0000007C0000275400044A9432F8C37E#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A0000007E0000275400044A9432F8C4A0#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000800000275400044A9432F8C5C8#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A000000820000275400044A9432F8C6E8#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000840000275400044A9432F8C95D#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A000000860000275400044A9432F8CA54#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000880000275400044A9432F8CB54#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A0000008A0000275400044A9432F8CC4C#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A0000008C0000275400044A9432F8CF38#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A0000008E0000275400044A9432F8D03A#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000900000275400044A9432F8D13A#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: Failed to get themeInfo of sap_standard#
#1.5#000E7FECCF87005A000000920000275400044A9432F8D230#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Plain###lafservice: No request user found: No theme registered#
#1.5#000E7FECCF87005A000000930000275400044A9432F8DD4C#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Java###Exception ID:02:51_11/04/08_0023_8816050
EXCEPTION
#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:921) at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240) at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522) at java.security.AccessController.doPrivileged(Native Method) at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) at com.sap.portal.navigation.Gateway.service(Gateway.java:126) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1 at java.lang.String.substring(String.java:1444) at com.sapportals.portal.htmlb.HTMLBService.onHeadTagBegin(HTMLBService.java:153) at com.sapportals.portal.htmlb.HTMLBService.doDocumentHook(HTMLBService.java:133) at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111) at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:133) at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:289) at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824) at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:742) ... 25 more # #1.5#000E7FECCF87005A000000950000275400044A9432F8ED83#1207900277404#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#J2EE_GUEST#0####1117adc0079c11ddc255000e7feccf87#SAPEngine_Application_Threadimpl:3_15##0#0#Error#1#/System/Server#Java###Exception ID:02:51_11/04/08_0024_8816050 EXCEPTION #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : PRTSystem.ErrorComponent
Component class : com.sapportals.portal.prt.component.error.ErrorComponent
User : J2EE_GUEST
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.connection.ContentExceptionHandler.handleException(ContentExceptionHandler.java:100)
at com.sapportals.portal.prt.connection.ContentExceptionHandler.handlePortalRuntimeException(ContentExceptionHandler.java:27)
at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:922)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at com.sap.portal.navigation.Gateway.service(Gateway.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sapportals.portal.prt.service.laf.ThemeException: Unable to find theme part &\#39;ctrl&\#39; in current Theme.
at com.sapportals.portal.prt.service.laf.LAFService.includeThemePartInResponse(LAFService.java:903)
at com.sapportals.portal.prt.component.error.ErrorComponent.doContent(ErrorComponent.java:119)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 32 more
#
thanks...