SAP Business Objects Job Server Event Log [Application] detected event with ID [45388]

[former_member366845]

Hi ,

In my environment continuously we are getting the below alerts/ Waring we cant find any issue in the Job_Server and Audit data base.

Event Log [Application] detected event with ID [45388] and source BusinessObjects_JobServer having description Subprocess (Job Server Child) could not be started.

these are Job sever logs.

com.businessobjects.rebean.wi.toolbox.impl.services.VisualizationConfigurationServiceImpl||input contained no data

Any ideas?

Regards,

Surya

[denis_konovalov]

Most likely you are running out of resources, so that Job server can't open any more sub processes.

[former_member366845]

What do you mean by out of resources?

[denis_konovalov]

memory/cpu resources.
Basic sizing issues.

[former_member366845]

Memory and CPU utilization is normal but we can see that for every job GC files are creating in the respective jobs servers.

i observed this whenever the concentrate jobs is reaching max then we can see this message/ warning in the logs.

Can you please let us know is because of GC files we are getting or is any way to avoid to create GC logs?

-Surya.

[denis_konovalov]

What is normal ?
GC files are simply logs of the garbage collection process for the java processes being used. They do not cause anything by themselves.

You should trace the processes/workflows that produce errors. Isolate what sequence of events/workflows etc leads to the problem.

[former_member366845]

50% of memory and CPU has been filled.

[denis_konovalov]

50% of what ?

[former_member366845]

Java heap size, CPU, TCP/IP, and disk memory.

[denis_konovalov]

I think you need to open support incident with SAP under BI-BIP-ADM component.
Your issue requires a screenshare with support engineer to resolve.

[former_member366845]

Any ideas on this error/ alert/ warnings