AP Credit Memo on AP Invoice with a downpayment amount linked

[Former Member]

Hi all.

I would like to know the y is it not possible to create a A/P Credit Memo on an A/P Invoice which is adjusted with A/P Downpayment amount.

If the above posting is made in the system, its not possible to Copy to AP Credit Memo, the AP Invoice document that has downpayment amount adjusted, an error occurs stating the Credit memo cannot be prepared for an invoice with downpayment as the feature is not supported currently.

Regards

Rohan

[Former Member · Accepted solution]

Void the incoming payment related to the Down-payment Invoice and then re-entering it as a payment on account. This will free-up the Down-payment invoice to read in to an AR Credit.

Regards

Jenny

[former_member583013]

When you have a Downpayment Invoice and a Incoming Payment, Credit Memo will not be possible as the transaction is closed.