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Product category id should be change or modify in C4C system

Dec 22, 2017 at 02:32 PM

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Former Member

Hi Friends,

We are creating product category id in C4C system, unfortunately it saved in wrong name and trying to edit it we have not seen the edit/delete option(Delete option is inactive mode) could you please share your inputs if you have faced any kind of situation.

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1 Answer

Fabio Damasceno
Dec 26, 2017 at 04:38 PM
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Hello there Rama,

I hope you enjoyed your XMas there with your loved ones.

I would like to present you the KBA "1710379 - Is it Possible to Change the Root Product Category ID?" that affirms that this is not possible for Root Product Categories. According to the documentation, "Once a Root Product Category is saved, it is not possible change its ID.

Once a Root Product Category is created, it is not possible to delete the root product category ID".

We hope this helps you Rama. Thanks!
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