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Error 6602 when loading large blobs

We are getting consistent 6602 errors at a site. It is loading large (3 to 10 megabyte) files. It is across a vpn to the server located in a different office. Everything is fine until you load the file. We have tried the solutions listed at http://devzone.advantagedatabase.com/dz/content.aspx?Key=17ℜfNo=070919-1945

How else can we fix this issue?

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2 Answers

  • Jan 03 at 09:09 PM

    You might also try setting the client timeout higher on the server side, using the ADS Configuration Utility. The default is 120 seconds.

    Mike Loop - SAP Product Support

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  • Jan 02 at 09:40 PM

    The knowledge base article you cite covers the most common causes for 6602 errors. What specific timeout and packet sizes did you try?

    A packet trace may reveal the issue, but if you need help analyzing a trace, please open a support ticket.

    Regards,

    Mike Loop
    Senior Support Engineer
    SAP Product Support

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    • We tried packet sizes down to 256 with timeouts up to 120 I believe. Our client is working on getting someone running a packet trace. Honestly that is over my head so if they don't know what they are looking for, I'll set up a ticket.