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Error 6602 when loading large blobs

We are getting consistent 6602 errors at a site. It is loading large (3 to 10 megabyte) files. It is across a vpn to the server located in a different office. Everything is fine until you load the file. We have tried the solutions listed at http://devzone.advantagedatabase.com/dz/content.aspx?Key=17ℜfNo=070919-1945

How else can we fix this issue?

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3 Answers

  • Jan 02, 2018 at 09:40 PM

    The knowledge base article you cite covers the most common causes for 6602 errors. What specific timeout and packet sizes did you try?

    A packet trace may reveal the issue, but if you need help analyzing a trace, please open a support ticket.

    Regards,

    Mike Loop
    Senior Support Engineer
    SAP Product Support

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  • Jan 03, 2018 at 09:09 PM

    You might also try setting the client timeout higher on the server side, using the ADS Configuration Utility. The default is 120 seconds.

    Mike Loop - SAP Product Support

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  • Mar 19 at 08:10 PM

    If you mean that the machines with the client applications went to sleep, any existing connections would time out. If you mean that the server went to sleep, it certainly wouldn't be able to accept connections or process queries during that time, but I would expect the database to be available again as soon as the computer woke up.

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